Returns & Exchanges

At PinkCherry, we want you to love your new style, which is why we offer a 30-day return policy for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Package Your Items

  Securely pack your items in the original mailer or a sturdy box, ensuring all original tags and liners are intact.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking receipt until your refund is processed.